Best Western Port Columbus

The beds and pillows were unusually comfortable. The pillows kept their shape while in use, pleasantly firm and much better than at the other brand (much cheaper) I stayed the previous night. The lighting in the room was fantastic. There were many choices like subtle lighting from behind the headboard and closer lights at bed table. I had only one problem in the bedroom - the coffee maker did not work. It was not a big issue since I was soon going to breakfast. So I did not report it. I had a problem in the shower because it had only a thin cloth as curtain. In pushing aside to enter, a lot of spray got on the bathroom floor and I needed a large bath towel to mop it up. Plastic curtain would have helped.

I likes that it offered the jacuzzi tub. I like the pool. I like that there were places to eat near there.

Customer service was amazing. The rooms were comfortable. It was an overall nice place to stay.

We loved the jacuzzi room! Definitely worth the upgrade. We went over the weekend for a concert and it was like heaven to get in after standing all day!

Spacious room, great choice of breakfast foods, very tasty, staff was constantly restocking and cleaning eating area. Clean room and everything worked ie coffee pot, microwave, fridge, heating. No burned out bulbs.